Privacy Policy
Last updated: 18 February 2026
1. Introduction
Traffic Cameras UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we collect your name and email address.
- Payment Information: Payment processing is handled securely by Stripe. We do not store your full card details.
- User Content: We store custom views and any nicknames you create for cameras. This data is private to your account.
- Preferences: We store your preferences, such as whether to show offline cameras.
- Technical Data: We may collect your IP address, browser type, and device information for security and analytics purposes.
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your subscription payments
- Send you service-related communications
- Improve our website and services
- Respond to your enquiries and support requests
4. Data Sharing
We do not sell your personal information. We may share data with trusted third parties who assist us in operating our service:
- Stripe: Processes subscription payments securely. See Stripe's privacy policy.
- Google AdSense: Displays advertisements to guests and free-tier users. When you accept cookies, Google may use advertising cookies to show personalised ads. When you reject non-essential cookies, ads are shown in a limited, non-personalised mode. Paid subscribers (Supporter and above) do not see ads. See Google's privacy policy.
- Hosting providers: Provide the infrastructure to run our service, subject to confidentiality agreements.
5. Cookies
When you first visit our site, a banner asks you to accept or reject non-essential cookies. Your choice is stored in a cookie_consent cookie for 180 days so you are not asked again.
Essential cookies
These are necessary for the site to function and cannot be disabled. They include your session cookie (to keep you logged in), CSRF protection, and your theme preference.
Advertising cookies
If you are a guest or free-tier user, Google AdSense may set cookies to serve and measure advertisements. If you accept cookies, Google may personalise ads based on your browsing activity. If you reject non-essential cookies, Google serves limited, non-personalised ads without storing advertising cookies. Paid subscribers (Supporter and above) do not see ads at all.
Changing your preference
To change your cookie preference, clear your browser cookies for this site and the consent banner will appear again on your next visit.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your account information and user content (custom views, nicknames) for as long as your account is active. If you downgrade your subscription, your data is preserved so it remains available if you upgrade again.
If you delete your account, all personal data including your custom views and preferences will be permanently deleted. This action cannot be undone.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (you can delete your account from your profile page)
- Withdraw consent where processing is based on consent
- Export your data in a portable format
To download a copy of your data, go to your Profile page and click Download My Data. This will give you a text file containing your account details, subscription status, custom views, and preferences.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.